Frequently Asked Questions

How do I create an account?

Click the menu icon (☰) at the top-left of the Store screen. Select Login/Register, then Sign Up. Enter your email & password, then verify via the confirmation email.

How to use Access Codes?

After logging in, tap the menu icon (☰) → My Courses → gift icon 🎁. Enter your code and your new course appears instantly.

How to take a Course?

Purchased or redeemed courses show up in My Courses. Click the course thumbnail to start learning immediately.

I have issues with Login, what should I do?

Tap “Forgot Password” on the login screen to reset. Still stuck? Email kartys.courses@gmail.com .

I am unable to access the Course, what should I do?

Ensure you’re using the same email you used to purchase or redeem. If it still doesn’t appear in My Courses, email kartys.courses@gmail.com .

How to report an issue on the app?

For any other issues, email kartys.courses@gmail.com with a detailed description.